About Us
About Us in Panama City, FL
A Legacy of Quality Service Since 2015
Our Journey in Automotive Excellence
Expert Auto Repair opened its doors in Panama City in 2015, but owner Shawn Brown’s automotive expertise spans over three decades. As an ASE-certified technician with extensive training in both auto repair and software engineering, Shawn established Expert Auto Repair with a simple mission: provide honest, high-quality automotive services that customers can trust. Located at 1923 N East Ave, Panama City, FL 32405, our shop has quickly become one of Bay County’s most respected automotive repair facilities, building a reputation for tackling everything from simple maintenance to complex diagnostics that other shops avoid.
Our Team and Family Legacy
At Expert Auto Repair, we believe our team is our greatest asset. Shawn credits his dedicated employees for helping make the business one of Panama City’s most successful auto repair companies. Our technicians bring specialized expertise across all vehicle systems, allowing us to handle domestic and foreign vehicles with equal confidence. Looking toward the future, this family-owned business is preparing for a second generation of service, as Shawn’s son plans to eventually take over operations. This commitment to family values extends to how we treat both our team members and customers who visit our shop at 1923 N East Ave, Panama City, FL 32405.
Our Approach to Customer Service
What truly sets Expert Auto Repair apart in Panama City is our educational approach to vehicle maintenance. We don’t just fix cars—we help customers understand their vehicles. Whether you’re experiencing complex electrical issues or simply need routine maintenance, our technicians take the time to explain the problem, review your options, and provide transparent pricing. Our honest assessments and attention to detail have earned us loyal customers who drive from across Bay County and beyond for our services. You can reach our team at (850) 774-5565 during our business hours of Mon – Fri: 8AM – 5PM.
Community Commitment and Customer Satisfaction
As a locally-owned business, Expert Auto Repair takes pride in serving the Panama City community. We understand that vehicle repairs can be stressful, which is why we prioritize fast turnaround times without sacrificing quality. Our customers frequently highlight our professionalism, honesty, and fair pricing in their reviews. One customer drove 45 minutes out of their way based on our reputation, while another traveled 9.5 hours during a family vacation because of our expertise with air conditioning repairs. These testimonials reflect our commitment to exceptional service that extends beyond just fixing cars—we’re building relationships with every customer who walks through our doors.